Terms of Service

Effective Date: March 2025

Company Name: CSART

Business Address: Subhash Nagar, null, Sonipat, Haryana, 131001

GSTIN / Provisional ID Number: 06KOAPS7171N1Z5

1. Introduction

Welcome to GSTCODE.COM, a platform operated by CSART. These Terms of Service ("Terms") govern your access and use of our website, mobile application, and related services. By using GSTCODE.COM, you agree to these Terms. If you do not agree, you must discontinue using our services.

GSTCODE.COM provides automated GST report processing for businesses and individuals, allowing users to generate and manage tax-related reports based on e-commerce sales data. Our platform simplifies tax reporting and helps businesses comply with GST regulations.

2. Definitions

• "User," "You," refers to any individual or business entity using GSTCODE.COM.
• "We," "Our," "Us," refers to CSART, the legal entity managing GSTCODE.COM.
• "Subscription," "Plan," refers to the different paid tiers available for generating GST reports.
• "Reports," refers to the output files generated by our system based on user-uploaded data.
• "Services," refers to the features and functionalities provided by GSTCODE.COM.

3. Eligibility & Account Creation

3.1 Who Can Use Our Services?

• Be 18 years or older.
• Have a valid email address for account registration.
• Provide accurate business details, including GSTIN (if applicable).
• Agree to these Terms and comply with applicable laws.

3.2 Account Registration

• Users must provide accurate and complete details while signing up.
• A valid email ID is required for login and verification.
• Only one account per user/business is allowed. Multiple accounts may be blocked.
• You are responsible for maintaining account security (your login details must not be shared).

3.3 Account Suspension

• GSTCODE.COM reserves the right to suspend or terminate accounts if:
• Fraudulent or misleading information is provided.
• Unusual activity, including excessive report downloads, is detected.
• The user violates any part of these Terms.

4. Subscription Plans & Payments

4.1 Available Plans

Users must purchase a subscription before generating GST reports. Available plans:

4.2 Payment Process

• We accept UPI, credit/debit cards, and net banking.
• Payment is collected upfront for each subscription plan.
• After successful payment, the subscription is activated immediately.
• Payments are non-refundable once the subscription starts.

4.3 Plan Expiry & Renewals

• If the validity period ends, any unused reports will be forfeited.
• Users must purchase a new plan to continue generating reports.

5. Report Generation & Data Processing

5.1 How Reports Work

Users can generate reports by uploading sales data from supported platforms such as:

• Amazon
• Flipkart
• Meesho
• JioMart
• Snapdeal
• Glowroad

The process includes:

1. Uploading sales data (Excel/CSV/ZIP formats).
2. Entering GST number.
3. Processing the report.
4. Downloading the final file.

5.2 Data Accuracy & Responsibility

• Users are responsible for verifying the correctness of uploaded data.
• CSART does not edit or modify reports—they are based on raw data provided by users.
• We do not file GST returns on your behalf.

5.3 Report Storage & Deletion

• Processed reports are stored for a limited time for downloading.
• We do not permanently store user data.
• It is the user’s responsibility to download reports before they expire.

6. Security & Privacy

6.1 Data Protection

• User data is secured with end-to-end encryption.
• Firebase authentication ensures secure login.
• We never sell or share user data with third parties.

6.2 Account Security

• Users are responsible for keeping their passwords confidential.
• If unauthorized activity is detected, users must contact support immediately.

7. Refund & Cancellation Policy

• All payments are final and non-refundable.
• Plans cannot be transferred to another user/account.
• If you experience technical issues, contact support, and we will resolve them.

8. Limitation of Liability

• CSART is not responsible for GST filing errors resulting from incorrect report data.
• We do not guarantee uninterrupted service (due to maintenance, technical issues, or force majeure events).
• Users agree to use our services "as is" without any warranties or guarantees.

9. Changes to Terms

GSTCODE.COM reserves the right to update these Terms of Service. If changes are made, users will be notified via email or through the website.

10. Support & Contact

For any issues, you can contact our support team:

📧 Email: support@gstcode.com

📍 Address: Subhash Nagar, null, Sonipat, Haryana, 131001

🌐 Website: www.gstcode.com

By using GSTCODE.COM, you acknowledge that you have read, understood, and agreed to these Terms of Service. 🚀