GSTcode

GSTCode.com - Frequently Asked Questions (FAQ)

Frequently Asked Questions

Do you need help with something or do you have questions on some features?

General Questions

GSTCode.com is an online platform designed to help businesses generate, process, and manage GST-compliant reports from various e-commerce platforms. It simplifies tax reporting by consolidating data from multiple sources.

GSTCode.com is ideal for online sellers, businesses, accountants, and tax consultants who need to generate GST reports from platforms like Amazon, Flipkart, Meesho, JioMart, Snapdeal, and Glowroad.

Yes, a valid GST number is required to generate reports. If you are an individual seller without GST, consult a tax professional before using our services.

Account & Subscription

You can sign up using your email ID and password. We also support Google sign-in for quick access.

We offer the following subscription plans:

Individual (Monthly): 1 report, valid for 30 days.
Individual (Yearly): 12 reports, valid for 365 days.
Business (Monthly): 100 reports, valid for 30 days.
Business (Yearly): 1100 reports, valid for 365 days.

Once you log in, your remaining report count is displayed on the home dashboard under “Your Plan Details.”

Yes, you can upgrade your plan anytime by purchasing a higher-tier plan. The remaining reports from your old plan will not carry forward.

Once your report limit is exhausted, you must purchase a new plan to continue generating reports.

Payments & Billing

We accept all major payment methods, including credit/debit cards, UPI, and net banking.

Yes, once the payment is successful, an invoice will be generated and sent to your registered email.

No, all purchases are final, and refunds are not provided. However, you can continue to use your remaining reports until the plan expires.

Report Generation

1. Log in to GSTCode.com.
2. Go to Process Reports (available only if you have an active plan).
3. Upload your sales data from supported platforms.
4. Enter your GST number.
5. Click Generate Report to process the data.
6. Download the final report.

GSTCode.com supports Excel (.xlsx/.csv) and ZIP files (for compressed sales reports).

Processing time depends on the file size and the number of transactions. Typically, reports are generated within a few seconds to a couple of minutes.

All processed reports are available in the Download Reports section of your dashboard.

Technical Support

If you experience any issues, try the following:

  • Ensure you have an active internet connection.
  • Verify that the uploaded file is in the correct format.
  • Check that your GST number is correctly entered.
  • If the problem persists, contact our support team.

You can reach our support team via email at support@gstcode.com or through the Help section in your dashboard.

Security & Privacy

Yes, we prioritize data security. We use Firebase authentication, SSL encryption, and secure databases to protect user data.

No, GSTCode.com does not store your sales data permanently. Your reports are processed in real-time, and the data is automatically removed after report generation.

For security reasons, your registered email ID cannot be changed. If you need to update your details, contact customer support.

Have any other questions?

support@gstcode.com 📋
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