Privacy Policy

Effective Date: March 2025

Company Name: CSART

Business Address: Subhash Nagar, null, Sonipat, Haryana, 131001

GSTIN / Provisional ID Number: 06KOAPS7171N1Z5

1. Introduction

Welcome to GSTCODE.COM, operated by CSART. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal and business data when you use our services. By accessing and using GSTCODE.COM, you agree to this Privacy Policy.

Our commitment is to ensure that your personal and transactional data is secure, confidential, and never misused.

2. Information We Collect

When you use GSTCODE.COM, we may collect the following types of data:

2.1 Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• GST Number (if applicable)

2.2 Business Information

• Sales data uploaded by users (Excel, CSV, ZIP)
• Platform-related reports (Amazon, Flipkart, Meesho, JioMart, Snapdeal, Glowroad)

2.3 Payment Information

• Subscription details (plan type, payment status, expiry date)
• Payment transaction IDs (processed through third-party gateways; we do not store card details)

2.4 Device & Usage Information

• IP Address
• Browser Type & Version
• Operating System
• Session Logs & User Interactions

2.5 Cookies & Tracking Technologies

• We use cookies to enhance your experience, store login sessions, and track site analytics.
• Users can disable cookies in their browser settings, but some features may not work properly.

3. How We Use Your Data

We collect data only for legitimate business purposes and never misuse it. Your data may be used for:

3.1 Providing Services

• Generating GST reports based on user-uploaded data.
• Processing payments for subscriptions.
• Sending invoices and payment confirmations.

3.2 Security & Fraud Prevention

• Monitoring user activity for suspicious behavior.
• Detecting unauthorized access attempts.
• Preventing fraudulent transactions.

3.3 Communication & Customer Support

• Sending service-related notifications (subscription expiry, report downloads, etc.).
• Providing support and responding to queries via email or phone.

3.4 Business Analytics & Improvement

• Improving website performance through analytics.
• Enhancing user experience based on feedback and behavior.
• Ensuring compliance with tax and legal regulations.

4. Data Storage & Security

4.1 Where Is Your Data Stored?

• All user data is stored securely in Firebase Database (Google Cloud).
• Uploaded sales data is processed in real-time and deleted after report generation.

4.2 How Do We Protect Your Data?

• End-to-end encryption ensures secure transmission.
• Strict access control prevents unauthorized use.
• Regular security audits help maintain data integrity.

4.3 How Long Do We Keep Your Data?

• Personal information is retained until the user requests deletion.
• Transaction details are stored for compliance and billing records.
• Generated reports are stored for a limited time for downloads.

5. Sharing & Third-Party Services

We DO NOT sell or share user data with external parties except in the following cases:

5.1 Payment Processing

• We use third-party payment gateways (Razorpay, PayPal, Stripe, UPI) to process payments.
• We do not store card details—only transaction IDs.

5.2 Legal & Compliance

• If law enforcement requests information, we may share required details.
• We may disclose data to prevent fraud, security threats, or tax violations.

5.3 Firebase & Google Services

• User authentication and storage are managed by Google Firebase.
• Firebase secures user authentication using OAuth, Google Sign-In, and OTP login.

6. User Rights & Choices

6.1 Accessing & Updating Data

• Users can edit their profile details (name, phone, email) anytime.
• GST number and business details can be updated through customer support.

6.2 Deleting Your Data

• Users can request account deletion via support@gstcode.com.
• Once deleted, all data is permanently erased.

6.3 Opting Out of Marketing Emails

• Users can unsubscribe from promotional emails in the account settings.

7. Children's Privacy

GSTCODE.COM is not intended for children under 18. We do not knowingly collect data from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

• Users will be notified of major changes via email.
• Continued use of our services implies acceptance of the updated policy.

9. Contact Information

For any privacy concerns, reach out to us:

📧 Email: support@gstcode.com

📍 Address: Subhash Nagar, null, Sonipat, Haryana, 131001

🌐 Website: www.gstcode.com

By using GSTCODE.COM, you acknowledge that you have read, understood, and agreed to this Privacy Policy. 🚀