Shipping and Delivery Policy

Effective Date: March 2025

Company Name: CSART

Business Address: Subhash Nagar, null, Sonipat, Haryana, 131001

GSTIN / Provisional ID Number: 06KOAPS7171N1Z5

1. Digital Products & Services

1.1 Instant Digital Delivery

• Digital Products: GSTCODE.COM primarily offers digital services such as GST report processing, automated compliance tools, and subscription-based access.
• Delivery Method: Once your payment is confirmed, your digital service is activated immediately. You can access, download, or view your GST reports directly from your dashboard.
• No Physical Shipping: Since our products are digital, there is no physical shipping involved.

1.2 Access and Download

• Report Generation: After purchasing a subscription, you can generate GST reports online at any time.
• Immediate Availability: Your digital content (reports, invoices, etc.) is available for download immediately upon successful processing.

2. Physical Merchandise Orders (If Applicable)

In the event GSTCODE.COM offers physical merchandise (such as branded stationery or promotional items), the following guidelines apply:

2.1 Order Processing

• Processing Time: Orders for physical merchandise are processed within 1-2 business days after payment confirmation.
• Notification: You will receive an email confirmation once your order is processed.

2.2 Shipping Methods

• Standard Shipping: Delivery typically takes 3-7 business days (domestic orders).
• Express Shipping: If available, express shipping takes approximately 1-3 business days.
• International Shipping: For orders outside India, shipping times and costs may vary. Customers are responsible for any additional customs duties or taxes.

2.3 Shipping Costs & Tracking

• Shipping Fees: Shipping charges are calculated during checkout based on your location and selected shipping method.
• Tracking Information: Once your order ships, you will receive an email with a tracking number and a link to track your shipment online.

3. Order Issues & Returns

• Delivery Issues: If you experience delays or your order does not arrive, please contact our support team at support@gstcode.com with your order details.
• Returns & Exchanges: As our digital products are delivered instantly and physical merchandise (if offered) is subject to standard return policies, please review our Return Policy for detailed instructions. Digital purchases are generally non-refundable.

4. Modifications to the Policy

• GSTCODE.COM reserves the right to update or modify this Shipping and Delivery Policy at any time without prior notice.
• Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the updated policy.

5. Contact Information

For any questions regarding shipping and delivery, please contact our customer service team:

• Email: support@gstcode.com
• Phone: +91-8144091391
• Business Address:
  CSART Business
  Subhash Nagar, Sonipat, Haryana, 131001, India

By purchasing and using our services, you agree to the terms outlined in this Shipping and Delivery Policy.